Page context
Route, feature, workflow, role, and plan hints guide the answer.
For founders
Your product is live. Your support cannot be random.
You built and shipped fast. AnswerLattice helps users get correct answers from billing, onboarding, settings, releases, and error pages while you keep building.
Answer order
Approved answers and owner answers before fallback.
Safety boundary
Screenshots are user-attached; context never decides workspace identity.
Question flow
Why did my invoice fail?
AnswerLattice turns a generic support gap into a reviewed answer that matches the current product page.
Before AnswerLattice
01
Problem
AI helps you create the product quickly, but users still need support, docs, answers, and fallback. Without a support layer, every repeated question comes back to you.
02
Generic answer
Please check your billing settings or contact support.
Reviewed output
01
AnswerLattice answer
You are on Billing Invoices. AnswerLattice serves the approved billing retry answer first, links the invoice FAQ, and only falls back to a ticket if payment still fails.
02
Owner review
You approve what becomes official. When AnswerLattice misses, the gap becomes review work instead of disappearing into chat history.
Setup path
Reviewed support stays the authority.
The setup path keeps source material, page context, and owner approval connected before answers become official.
01 / Support setup
Start with the support material you already have.
Docs, product pages, FAQ notes, tickets, and repeated replies become a reviewable setup path instead of scattered founder work.
Sign in and create the AnswerLattice beta workspace.Add company, product, support email, and support-heavy pages.Import docs, FAQs, owner answers, release notes, and recurring support answers.Install the widget and verify page context.
Sign in and create the AnswerLattice beta workspace.
Create the support workspace and connect it to the product.
Add company, product, support email, and support-heavy pages.
Keep this setup step tied to reviewed support material and product pages.
Import docs, FAQs, owner answers, release notes, and recurring support answers.
Keep this setup step tied to reviewed support material and product pages.
Install the widget and verify page context.
Keep this setup step tied to reviewed support material and product pages.
Approve the first answers from the review queue.
Use missing answers and feedback to improve the next support pass.
Explore AnswerLattice
The same loop across setup, widget, hosted help, tickets, and review.
Each product area has a dedicated page so founders, support teams, product teams, and engineers can evaluate the part they care about first.
Set up support
Create your workspace, add team access, teach AnswerLattice from starter sources, and map the pages where users need help.
In-app help widget
Install one widget, pass safe page hints, accept explicit screenshot context, control allowed domains, and answer users inside your app.
Help center and tickets
Publish docs, FAQs, custom owner answers, and release notes; manage fallback tickets, feedback, ratings, and feature requests from one connected support layer.
Review approved answers
Review drafts, repeated misses, stale answers, coverage, and readiness before support becomes official.
Turn this support gap into a reviewed AnswerLattice setup.
Start with the demo, then prepare source material so the first workspace has pages, docs, FAQs, and owner-approved answers to review.