C
Canonica

Updates

Canonica product movement, without the noise.

Recent changes that affect launch readiness, page-aware support, governance, widget operations, and public product clarity.

May 22, 2026

Final product-suite website polish

  • The header Product menu now opens into the four main Canonica product areas: Launch Setup, Page-Aware Widget, Support Control, and Knowledge Governance.
  • Homepage, resources, SEO landing pages, and role use-case pages now cross-link those product areas so buyers can evaluate Canonica by capability.
  • The polish stays static and adds no Firestore reads, Cloud Function calls, or runtime dependencies to normal website browsing.
May 22, 2026

Product areas now have landing-style pages

  • Launch Setup, Page-Aware Widget, Support Control, and Knowledge Governance now each have their own product page.
  • Each page includes a hero, product-area tabs, large browser-style product canvas, bento benefit grid, workflow steps, and conversion CTA.
  • The product overview now links to those pages so buyers can evaluate each major Canonica capability independently.
May 22, 2026

Homepage product proof redesigned

  • The page-aware demo now uses a horizontal product-page tab row with one large product canvas below it, so the aha moment is easier to scan.
  • The product proof section now presents Canonica like a real dashboard screenshot with clearer operator tabs before the framed interface.
  • The widget section is now a bento-style grid covering runtime answer, install script, allowed origins, blocked routes, hosted help, page context, and support-gap review.
May 22, 2026

Founder-facing support accuracy positioning

  • Homepage hero now leads with "You build revenue. Canonica keeps support accurate." so founders understand the outcome before the architecture.
  • The claim stays scoped to Canonica truth: approved page-aware answers before fallback, reviewable fixes for missed questions, and human approval before authoritative publishing.
  • Copy avoids "we handle your support" because Canonica is not a helpdesk replacement, outsourcing service, or AI autopilot.
May 22, 2026

Website reframed around page-aware support truth

  • Hero now leads with page-aware support truth and makes the page-aware demo the primary action.
  • Homepage now includes a closed-loop visual: product-page question, approved answer, fallback signal, human-reviewed proposal, and future canonical answer.
  • Comparison now separates AI chatbot, helpdesk, knowledge base, and Canonica so the product is not misread as another support chatbot.
  • FAQ now defines canonical answers, missing-answer behavior, non-chatbot positioning, and human approval before authoritative publishing.
  • Role-specific use-case pages added for founders, support teams, product teams, and engineering without adding Firebase reads.
May 22, 2026

Product proof moved into the homepage decision path

  • Homepage now shows a large Canonica workflow scene directly after the hero, covering activation, product surfaces, page-aware widget output, and signal-to-knowledge review.
  • The product page now reuses the same visual proof before the architecture sections so buyers see the owner workflow before reading the control-plane details.
  • The scene is responsive HTML/CSS rather than a static screenshot, so it avoids private workspace data, stays mobile-friendly, and keeps website browsing at zero Firebase cost.
May 22, 2026

Homepage conversion flow rebuilt around buyer questions

  • Hero now leads with page-aware support from the exact product page where the user is stuck.
  • Homepage now includes an embedded generic-vs-Canonica demo, best-fit/not-fit guidance, 10-minute setup path, security-at-a-glance controls, pricing preview, and top founder objections.
  • Pricing, install, get-started, and use-case pages now explain support credits, developer handoff, first-session checklist, and concrete before/after support examples.
  • Three static SEO pages added for page-aware widget, hosted help center, and solo-founder support use cases without adding Firebase reads.
May 22, 2026

Main website content sharpened for buyer-facing trust

  • Custom help domains such as help.yourapp.com are now presented as a first-class hosted-help benefit.
  • Ticket debugging context is now described as capped, sanitized support context instead of raw technical logging.
  • Security, FAQ, privacy, product, install, and homepage copy now explain those benefits without exposing internal tenant or store details.
May 22, 2026

Hosted help, FAQ, billing, and public-site refresh

  • Hosted Help added for docs, FAQ, changelog, robots, and sitemap on support domains such as help.yourapp.com.
  • Article-backed FAQ generation and FAQ management are now part of the public product story.
  • Canonica billing now uses product-scoped plans, support credits, transactions, and Razorpay flows from the Canonica dashboard.
  • Website copy refreshed around Launch Setup, Support Control, Knowledge Governance, and the cost-conscious runtime layer.
May 22, 2026

Public runtime cache and security hardening

  • Public KB, FAQ, changelog, and hosted-help content now use cached compact payloads with owner-write invalidation.
  • Search cache freshness now uses source-version manifests so repeated answers can be fast without serving stale content.
  • Direct production access to the internal hosted-help rewrite route is blocked; hosted help renders through registered domains.
May 21, 2026

Canonica system inventory and product website map

  • Codebase-first Canonica system inventory added under docs.
  • Homepage now shows Launch Setup, Support Control, Knowledge Governance, and Runtime Layer.
  • Website claims now focus on enabled core flows and keep rollout-only API and adapter work out of buyer copy.
May 21, 2026

Self-sellable public website

  • Public demo, security, FAQ, privacy, and terms pages added.
  • Starter, Growth, and Studio pricing copy aligned for small SaaS buyers.
  • Canonica sitemap, robots, manifest, icons, and structured data added.
May 21, 2026

Launch and governance control plane

  • Activation Command Center added with summary-backed readiness.
  • Product surfaces added for route/page/workflow context mapping.
  • Trust metrics and tenant-summary scheduler discovery wired for lower Firestore cost.
May 19, 2026

Widget management

  • Widget key generation, allowed origins, blocked routes, appearance, behavior, and install snippets added.
  • Runtime config endpoint added so installed widgets can read dashboard settings without script edits.

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