Safe Page Context

Allowed context

The widget can use stable product-page hints such as path, title, feature, workflow, role, and locale. These values help answer selection without turning browser context into account identity.

• path: current app path without secret query values
• title: readable page name
• feature or workflow: billing, onboarding, settings, release, or support area
• role and locale: broad support hints only

Blocked context

• Do not send tenant IDs, store IDs, user IDs, emails, phone numbers, or names.
• Do not send tokens, cookies, JWTs, service keys, secrets, or payment data.
• Do not send raw customer records or private account metadata.

Screenshot boundary

Screenshots are explicit user input. AnswerLattice public copy should keep that boundary clear: upload or paste is allowed when the user chooses it; automatic capture is not part of the public claim.