Page context
Route, feature, workflow, role, and plan hints guide the answer.
Support widget for solo founders
Support widget for solo founders shipping with AI.
Launch a support layer from existing docs, FAQs, owner answers, release notes, recurring questions, and user-attached screenshots before support takes over your launch.
Answer order
Approved answers and owner answers before fallback.
Safety boundary
Screenshots are user-attached; context never decides workspace identity.
Question flow
What should I upload first?
AnswerLattice turns a generic support gap into a reviewed answer that matches the current product page.
Before AnswerLattice
01
Problem
A solo founder cannot answer every expected or recurring setup, billing, permission, or visual-error question manually. But unreviewed generated support and automatic screen capture can create more risk than they remove.
02
Generic answer
Upload your documentation and check the setup guide.
Reviewed output
01
AnswerLattice answer
Start with your setup guide, top recurring questions, release notes, and billing or onboarding pages. AnswerLattice prepares drafts and gaps for owner review.
02
Owner review
AnswerLattice keeps the founder in control of authority: generated drafts, fallback gaps, user-attached screenshots, and mutation proposals stay bounded review inputs before they become approved answers.
Setup path
Reviewed support stays the authority.
The setup path keeps source material, page context, and owner approval connected before answers become official.
01 / Support setup
Start with the support material you already have.
Docs, product pages, FAQ notes, tickets, and repeated replies become a reviewable setup path instead of scattered founder work.
Sign in and create the beta workspace.Add product name, support email, and important pages.Import the starter knowledge you already have.Install the widget and verify page context.
Sign in and create the beta workspace.
Create the support workspace and connect it to the product.
Add product name, support email, and important pages.
Keep this setup step tied to reviewed support material and product pages.
Import the starter knowledge you already have.
Keep this setup step tied to reviewed support material and product pages.
Install the widget and verify page context.
Keep this setup step tied to reviewed support material and product pages.
Keep screenshots explicit: upload or paste only.
Keep this setup step tied to reviewed support material and product pages.
Approve the first answers before relying on fallback.
Use missing answers and feedback to improve the next support pass.
Explore AnswerLattice
The same loop across setup, widget, hosted help, tickets, and review.
Each product area has a dedicated page so founders, support teams, product teams, and engineers can evaluate the part they care about first.
Set up support
Create your workspace, add team access, teach AnswerLattice from starter sources, and map the pages where users need help.
In-app help widget
Install one widget, pass safe page hints, accept explicit screenshot context, control allowed domains, and answer users inside your app.
Help center and tickets
Publish docs, FAQs, custom owner answers, and release notes; manage fallback tickets, feedback, ratings, and feature requests from one connected support layer.
Review approved answers
Review drafts, repeated misses, stale answers, coverage, and readiness before support becomes official.
Turn this support gap into a reviewed AnswerLattice setup.
Start with the demo, then prepare source material so the first workspace has pages, docs, FAQs, and owner-approved answers to review.