Problem
Why this breaks for small SaaS teams
A solo founder cannot answer every repeated setup, billing, or permission question manually. But unreviewed generated support can create more risk than it removes.
Support widget for solo founders
Give users help before support becomes a team.
Canonica helps founder-led SaaS products launch page-aware support from existing docs, FAQs, releases, and common answers.
Example question
What should I upload first?
Generic answer
Upload your documentation and check the setup guide.
Canonica answer
Start with your setup guide, top recurring questions, release notes, and billing or onboarding pages. Canonica prepares drafts and gaps for owner review.
Owner review
Approved knowledge stays the authority.
Canonica keeps the founder in control of authority: generated drafts, fallback gaps, and mutation proposals are review work before they become canonical answers.
Setup steps
- 1Sign in and create the beta workspace.
- 2Add product name, support email, and important pages.
- 3Import the starter knowledge you already have.
- 4Install the widget and verify page context.
- 5Approve the first answers before relying on fallback.
Explore Canonica
The same loop across setup, widget, support, and governance.
Each product area has a dedicated page so founders, support teams, product teams, and engineers can evaluate the part they care about first.
Launch Setup
Workspace setup, product profile, starter knowledge, surfaces, widget key, and activation readiness.
Page-Aware Widget
One embeddable widget that uses safe page context, allowed origins, blocked routes, and approved answers.
Support Control
Hosted help, docs, FAQ, changelog, ticket fallback, conversations, and weekly review output.
Knowledge Governance
Product ontology, canonical answers, drift, signal mutation, coverage, and trust/readiness metrics.