Reading time
5 min read
Resources
Resource
Feedback Review Workflow
Review ratings, product feedback, feature requests, and suggestions as private support signals before board or answer handoff.
Updated
2026-06-02
Action
Open Feedback Review feature
Quick answer
Feedback Review helps sort useful product feedback into private support signals; it does not create a public voting board or publish support answers automatically.
Sort feedback by support value
Ratings, feature requests, suggestions, and product-area feedback can show where users are confused or underserved. The first job is to sort useful signals from noise.
- Group feedback by Product Surface.
- Separate bugs, suggestions, feature requests, and answer gaps.
- Keep private review separate from public roadmap promises.
Choose the next handoff
- Send follow-up work to Support Board when staff action is needed.
- Create answer proposals when a repeated support answer is missing.
- Leave product-roadmap decisions outside the public support surface.